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Image by Luke Chesser

About Me

I’m a curious and thoughtful researcher who cares deeply about how people experience the world. ​​My work focuses on helping teams move beyond usability improvements toward identifying new opportunities, unmet needs, and future directions grounded in real human experiences.

I am also like to experiment with new AI tools to accelerate and refine research workflows, and am growing into an AI-native UX Researcher.

My story is featured on the People of Research Newsletter

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© 2026 by Ying Chen. All Rights Reserved.

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